Privacy Policy – dremjili

1. Introduction

1.1 This Privacy Policy ("Policy") applies to all personal data collected and processed by dremjili ("we," "us," or "our") in connection with the operation of the dremjili online gaming platform accessible at dremjili.club ("the Platform").

1.2 dremjili is committed to protecting the privacy and personal data of all users ("you," "the Player," or "the User") in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines.

1.3 This Policy should be read together with dremjili's Terms & Conditions, which are available at /terms-conditions. By creating a dremjili account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

1.4 If you do not agree with this Policy, you must not register for or use the dremjili Platform.

2. Data Controller

2.1 dremjili acts as the data controller for personal data collected through the Platform. As data controller, dremjili determines the purposes and means of processing your personal data.

2.2 dremjili operates within the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and processes personal data in compliance with all applicable Philippine laws and regulations, including anti-money laundering (AML) requirements.

2.3 For all privacy-related inquiries, requests, or complaints, you may contact dremjili's Data Protection Officer (DPO) via the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

3.1 dremjili collects the following categories of personal data:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID number, nationality	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address	Account communication, support, notifications
Financial Data	GCash number, bank account details, transaction history	Processing deposits and withdrawals, AML compliance
Technical Data	IP address, device type, browser type, operating system, session data	Platform security, fraud prevention, analytics
Usage Data	Games played, bet amounts, session duration, login history	Responsible gaming monitoring, platform improvement
KYC Documents	Passport, driver's license, national ID, proof of address	Regulatory compliance, identity verification
Communications Data	Support chat logs, email correspondence	Customer support, dispute resolution, quality assurance

3.2 dremjili does not intentionally collect sensitive personal information beyond what is strictly necessary for regulatory compliance and the provision of gaming services. Where sensitive data is collected (such as government ID numbers for KYC), it is handled with heightened security measures.

4. How We Collect Your Data

4.1 dremjili collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated Collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, log files, and similar tracking technologies;
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from security partners; payment data from payment processors such as GCash, PayMaya/Maya, and partner banks.

4.2 dremjili will always inform you at the point of collection what data is being collected and for what purpose, to the extent required by applicable law.

5. How We Use Your Personal Data

5.1 dremjili uses your personal data for the following purposes:

• To create and manage your dremjili account;
• To verify your identity and age in compliance with Philippine gambling regulations (21+ requirement);
• To process deposits and withdrawals in Philippine Peso (PHP);
• To provide customer support and respond to your inquiries;
• To detect, prevent, and investigate fraud, money laundering, and other illegal activities;
• To comply with PAGCOR regulations , AML obligations, and other applicable Philippine laws;
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have set;
• To send you account-related notifications, security alerts, and service updates;
• To send you promotional communications about dremjili offers and bonuses, where you have consented to receive such communications;
• To analyze Platform usage and improve our services, games, and user experience;
• To enforce our Terms & Conditions and resolve disputes.

5.2 dremjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

6. Legal Basis for Processing

6.1 dremjili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and dremjili (i.e., to provide the gaming services you have registered for);
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, AML laws, and tax obligations;
• Legitimate Interests: Processing is necessary for dremjili's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights;
• Consent: Where required by law, dremjili will obtain your explicit consent before processing your data, such as for direct marketing communications. You may withdraw consent at any time by contacting our support team.

7. Data Sharing & Disclosure

7.1 dremjili does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where required by law;
• Payment Processors: GCash, PayMaya/Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your transactions;
• KYC & Identity Verification Providers: Third-party service providers engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud Prevention & Security Partners: Service providers engaged to detect and prevent fraud, money laundering, and other illegal activities;
• IT & Platform Service Providers: Cloud hosting, data storage, and technical infrastructure providers who process data on dremjili's behalf under strict data processing agreements;
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors where necessary for legal proceedings or compliance purposes.

7.2 All third parties with whom dremjili shares personal data are required to handle such data in accordance with applicable Philippine data privacy laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

7.3 dremjili may disclose your personal data if required to do so by law, court order, or in response to a lawful request from a competent Philippine government authority.

8. Data Retention

8.1 dremjili retains your personal data for as long as your account is active and for such additional period as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8.2 In accordance with Philippine AML regulations and PAGCOR requirements, transaction records and KYC documentation are retained for a minimum of five (5) years from the date of the transaction or account closure, whichever is later.

8.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, dremjili will securely delete or anonymize such data.

8.4 If you request deletion of your personal data, dremjili will assess the request in light of applicable legal retention obligations. Where deletion is not possible due to legal requirements, dremjili will restrict the processing of your data to the minimum necessary to fulfill those obligations.

9. Data Security

9.1 dremjili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the dremjili Platform;
• Encryption of sensitive data at rest, including financial data and KYC documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for account access;
• Incident response procedures for detecting and responding to data breaches.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dremjili will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.

9.3 While dremjili takes all reasonable steps to protect your personal data, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your dremjili login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Cookies & Tracking Technologies

10.1 dremjili uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, analyze usage patterns, and support security functions.

10.2 The following types of cookies are used on the dremjili Platform:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
• Analytics Cookies: Collect anonymized data about how players use the Platform to help us improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access.

10.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the dremjili Platform.

10.4 dremjili does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

11. Your Data Privacy Rights

11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by dremjili:

• Right to be Informed: The right to be informed about how your personal data is collected and processed;
• Right of Access: The right to request a copy of the personal data dremjili holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to applicable legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

11.2 To exercise any of the above rights, please contact dremjili's Data Protection Officer using the contact details in Section 15. dremjili will respond to your request within thirty (30) days of receipt, in accordance with NPC guidelines.

11.3 dremjili may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorized persons.

12. Children's Privacy

12.1 The dremjili Platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gambling regulations. dremjili does not knowingly collect personal data from persons under the age of 21.

12.2 If dremjili becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately closed and the data will be deleted in accordance with applicable regulations.

12.3 If you believe that a minor has registered on the dremjili Platform, please contact our support team immediately so that appropriate action can be taken.

13. Third-Party Links

13.1 The dremjili Platform may contain links to third-party websites or services. This Privacy Policy applies only to the dremjili Platform and does not cover the privacy practices of any third-party websites. dremjili is not responsible for the privacy practices or content of any third-party sites.

13.2 We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information.

14. Changes to This Privacy Policy

14.1 dremjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. The "Last Updated" date at the top of this page will be revised accordingly.

14.2 Where changes are material, dremjili will notify registered players via email or platform notification prior to the changes taking effect. Your continued use of the dremjili Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

14.3 The most current version of this Privacy Policy will always be available at dremjili.club/privacy-policy.

15. Contact & Data Protection Officer

15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by dremjili, please contact our Data Protection Officer:

15.2 You may reach the dremjili Data Protection Officer by email at: privacy@dremjili.club (plain text only – not a clickable link). Our DPO aims to acknowledge all privacy-related inquiries within five (5) business days and to resolve them within thirty (30) days.

15.3 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.